Philosophy A price before
a salesman.

One. The price comes before the visit

Anything we can honestly price from numbers you can take yourself, we price on the screen. Not a range, not a guide price, not "from" with the real figure three conversations away. If we cannot do that for a product, we say which product and why, on its own page.

Two. State the limits where the claim is made

Every system has a shape of job it does not suit. Those belong next to the sales copy and not in a technical annexe — a page that only ever says yes is a page nobody should believe. You will find a "look at something else" list on every product we sell.

A comparison that always wins is a comparison nobody believes.

Three. Numbers are measured, not written

The dimensions quoted on this site come out of the same tables the workshop cuts to, so changing what we can make changes what the site claims in the same breath. Where a figure is not confirmed yet, the page says so on the figure rather than in a footnote.

Four. Build it so the buyer can build it

Self-fitting is a design constraint, not a discount. It is why the drive is in the tube when it arrives, why it runs at 12 V off a battery rather than needing an electrician, and why a drawing of your own opening is in the box. A system that needs a crew is a system that has pushed its complexity onto you.

Five. Say what happens when it goes wrong

Made-to-measure goods are exempt from the fourteen-day right of withdrawal, because they fit nobody else's veranda. That is on the order page in plain words rather than in terms you accept with a tick. What you do get is this: if what arrives does not match the measurements on your order, or it is damaged in transit, we remake it at our cost and collect the original.